Frequently Asked Questions
What products do you offer?
At Creative Cornish, we offer a growing range of personalized and premade products including custom photo magnets (2x2 and 2x3 inch), stickers, stationery, and laser engraved gifts and keepsakes. We're always adding new designs and product lines!
How do I place an order?
Simply browse our store, select the product you love, choose any customization options, and add it to your cart. When you're ready, proceed to checkout and follow the steps to complete your purchase. It's that easy!
Can I make changes to my order after placing it?
Because our products are custom-made and go into production quickly, we may not always be able to make changes after an order is placed. Please contact us as soon as possible through our Contact page if you need to make a change and we'll do our best to help.
What sizes do your magnets come in?
Our magnets are available in 2x2 and 2x3 inch sizes, perfect for displaying on fridges, lockers, and more.
Can I customize a magnet with my own photo?
Absolutely! We offer fully customizable magnets where you can upload your own photo or image. Just select the custom option and follow the steps at checkout.
Can I order a custom design I don't see on the site?
Yes! We love bringing your ideas to life. If you have a custom design in mind that you don't see listed, please reach out to us through our Contact page and we'll do our best to make it happen.
What file format should I use for custom photo uploads?
We recommend uploading photos in JPG or PNG format for the best results. For the clearest print quality, please use a high-resolution image (at least 300 DPI). Avoid heavily compressed or blurry images.
How long does shipping take?
Orders typically ship within 3-5 business days. You'll receive a tracking number as soon as your order is on its way.
How will I know when my order ships?
Once your order has shipped, you'll receive an email with your tracking number so you can follow your package every step of the way. Be sure to check your spam folder if you don't see it!
Do you ship internationally?
Please reach out to us through our Contact page for information about international shipping options and rates.
Do you offer bulk or wholesale orders?
Yes! If you're interested in a bulk order, please reach out to us through our Contact page and we'll be happy to help. You can also browse our bulk options directly on the website.
Please note: Depending on the size of your bulk order, shipping times may be longer than standard. We'll keep you updated every step of the way!
Do you have a loyalty or rewards program?
We don't have a formal rewards program just yet, but stay tuned — exciting things are coming! In the meantime, be sure to sign up for our emails to be the first to know about exclusive deals and new products.
What is your return policy?
Because our products are custom-made, we are unable to accept returns unless there is a defect or error on our part. Please contact us within 7 days of receiving your order if there's an issue.
How do I care for my magnets?
Keep magnets away from extreme heat and moisture. Wipe clean with a dry or slightly damp cloth.
How do I contact you?
We'd love to hear from you! Visit our Contact page to send us a message and we'll get back to you as soon as possible.